Shipping Policy

Dolphin Impressions  entire liability, and your exclusive remedy, in law, in equity, or otherwise, with respect to the website content and products and/or for any breach of this agreement is solely limited to the amount you paid, less shipping and handling, for products purchased via the website.

It is the sole discretion of Dolphin Impressions to either refund the amount ( entire / partially)  or send the product(s) you ordered.

Dolphin Impressions ships its products to almost all parts of India. Orders placed will be shipped within 24* hrs. We ship on all days except Sunday and National Holidays.
For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays). For other areas the products will be shipped through online/offline shipping services and may take 1-2 weeks depending on location. At times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which Dolphin Impressions is not liable and would request its users to cooperate as Dolphin Impressions continuously tries to naught such instances. Also, Dolphin Impressions reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) to your source account.

Dolphin Impressions will not be liable for any direct, indirect, incidental, special or consequential damages in connection with this agreement or the products in any manner, including liabilities resulting from (1) the use or the inability to use the website content or products; (2) the cost of procuring substitute products or content; (3) any products purchased or obtained or transactions entered into through the website; or (4) any lost/profits you allege.

In case of products/material to be sent via Courier etc. Dolphin Impressions at its sole discretion to select any courier partner/courier service, provider. The parcel shall be booked at your own risk. As and when your order/products handed over to the courier company and tracking ID is generated by courier company/courier service provider, the liability of Dolphin Impressions shall cease to exit to the extent of your order/products that includes damage, theft, lost etc. It is solely your responsibility to track your package and get the delivery. In case of non-serviceable area of any private courier company/courier service provider, Dolphin Impressions at its sole discretion, send the products from Postal Service ( GOI) or you may be asked to collect the same from a designated address of courier company/courier service provider at your own risk & expenses. (The parcel shall be sent as ‘CALL PARTY’ tag.).

Online Payments / Transactions:- Dolphin Impressions in its sole discretion select any mode of online payment(s) and service provider to collect payment on its behalf. The responsibility of Dolphin Impressions to send the order/ products arise only after successful completion/receipt of online payment.  Dolphin Impressions shall not be held responsible or will not be deemed in default hereunder for any failed / incomplete financial transaction through any online mode.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages so some of the above limitations may not apply to you.

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